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Support For Parents

ELSA

An ELSA is a member of staff who is trained to support learners in the development of their emotional literacy and other skills.

ELSA intervention typically consist of weekly sessions of planned intervention (typically around 6-12 weeks). 

ELSA can help with a range of areas, some of which being;

  • Self-esteem
  • Friendships
  • Anxiety
  • Emotional regulation
  • Social Skills
  • Loss and bereavement 

Please read the ELSA Leaflet for more information.

Family Liaison Officer

As Family Liaison Officer (FLO) my role is to offer advice and support for all aspects of school and family life, and to signpost to more specific and targeted services in the local community. 

This may include:  

  • Challenging behaviour 

  • Attendance: Advice on getting your child to school and on time 

  • Building family relationships 

  • Information on other services and how to make use of them 

  • Support completing forms, e.g. DLA, PIP 

  • Listening to family concerns and feeding back to relevant staff 

  • Information on community events e.g. play schemes etc. 

  • Accessing foodbanks 

  • Identifying and addressing other needs 

If you need to contact me, please email pontlliw.primary.school@swansea-edunet.gov.uk or leave a message with the school office and I will contact you as soon as possible. 

Mrs Denise Richardson 

Family Liaison Officer 

Useful Contacts, Links & Documents

Citizens Advice Swansea, Neath & Port Talbot - Citizens Advice are a registered charity who offer free, independent, confidential, impartial advice, and campaign on big issues affecting people’s lives.

https://citizensadvicesnpt.org.uk/ 

Hope In Swansea- A smartphone  app that connects those needing life-giving hope to immediate, local and relevant essential support services where they live.

https://hopeinswansea.org.uk/  

Support for Young Carers- If you are a young carer and looking after someone on a regular basis, there is support and help available to help you cope. 

 https://www.carersuk.org/wales/help-and-advice/practical-support/arranging-care-and-support-for-someone/support-for-young-carers/  

Help Through Hardship-  If you are worried about money, you’re not alone. This helpline offers free, confidential advice and emergency support.  

https://www.trussell.org.uk/help-and-advice/help-through-hardship-helpline 

Kin Cymru- Kin Cymru aim to assist parents of children with special needs/disabilities by helping them to obtain their correct entitlement to benefits 

https://kincymru.org.uk/  

Eat well, Spend less- Healthy eating is important and doesn’t need to be expensive. This Food Fact Sheet will give you some ideas to help you to eat well and keep costs down. 

https://www.bda.uk.com/resource/food-facts-eat-well-spend-less.html  

Children's Health- ERIC is the national charity dedicated to improving children's bowel and bladder health. Our mission is to reduce the impact of continence problems on children.  

https://eric.org.uk/  

Food Bank Information

Please use the the link for information on Food Banks.

SOS Food Bank Information Link

Parenting Advice

NSPCC Positive Parenting- Please use the link for the 'Need to Know Guide'.

Welsh Government- https://tinyurl.com/5x5uzzkn

Parenting- Top Tips (suitable for 0-7 years)

Action for Children: Parent Talk Wales- Information Poster Link

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